7 Principles of Business Correspondence

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This discussion will focus on the seven principles of business correspondence. We will discuss the importance of following these principles and how to apply them to ensure clear, accurate and effective communication in any professional setting. We will also explore how to adjust the principles to fit different situations. By the end of this discussion, participants should have a better understanding of the importance of following these principles and how to use them to their advantage.

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Brevity: Use language that is direct, honest and concise. Avoid using long or emotional phrases, or using overly detailed or repetitive descriptions.
Clarity: Write in language that is easily understood, using appropriate punctuation and grammar to help support your message.
Accuracy: Always double-check the accuracy of the facts, figures and other details you are providing in your business correspondence.
Correctness: Ensure you know the formal conventions for business communication and use them consistently.
Professionalism: Use appropriate and professional formatting that adheres to the protocol of the receiver and conveys a professional image.
Timeliness: Deliver your correspondence in a timely manner, respecting the timelines agreed upon by the receiver.
Courtesy: Always use language that is polite, courteous and respectful of the receiver. Make sure your message conveys a tone that is appropriate for the situation and the relationship.