Penguin Random House’s main customer service email address is customerservice@penguinrandomhouse.com.
If you are a business or school customer, please email us at business@penguinrandomhouse.com or school@penguinrandomhouse.com and allow us 24-48 hours to respond.
For information about Little, Brown and Company, please visit https://www.lb-kids.com/corporate/penguin-random-house and email them at customerservice@hachettekids.com.
If you are an international customer and have questions about shipping, please email us at internationalorders@penguinrandomhouse.com.
For inquiries about third party contracts, payment issues, returns/credits/damages,, please email us at clientservice@penguinrandomhouse.com.
To submit your manuscript, please visit their website https://www.penguinrandomhouse.com/submit-a-manuscript/
or email them at submissions@penguinrandomhouse.com.
If you have any questions or concerns, feel free to contact the Penguin Random House team and they will be happy to assist you.