Acknowledge is important for customer communication in a project. It is one of the basic ways to show your appreciation to customers. By acknowledging customer inputs, you can show that you are listening to them and value their feedback. This not only builds trust and rapport, but also makes customers feel more comfortable working with you.
There are many other benefits to acknowledgement as well. For example, it can help build a sense of team spirit and collaboration within a project. Acknowledgement can also help clarify expectations and objectives, and keep everyone on the same page.
In short, acknowledgement is important because it helps build trust, rapport, and clarity within a project. It also makes customers feel valued and appreciated.